Tips For Effective Communication At Work

| October 6, 2016

Finding and keeping a job isn’t all about technical skills. You may be surprised to know that social skills, or what calls “emotional intelligence”, are key factors that your next potential employer will look for. An overarching theme with these traits is communication, which in our opinion is one of the most important interpersonal skills to work on during your job search. In this post, we’re going to go through some key ways communication and help your find and keep a job.


Interview communication


During an interview, an employer will be asking questions about you and your ability to do the job you’re applying for. What they’ll also be paying attention to is the way that you communicate during the interview, and how they think that communication will translate to their workplace. In order to put your best foot forward, consider these interview communication tips;

  • Wait for the interviewer to finish - ensure you always let the interviewer finish their question/story/point before responding. Interrupting them mid-sentence (even if you think you know what they’re going to ask) is rude and makes it look like you’re not interested in what they have to say.

  • Give clear, confident responses - When it’s your turn to answer a question, try to keep your answers succinct, relevant, and informative.

  • Don’t be afraid to say you don’t know - If you’re asked a question about something you don’t know about, don’t try to make something up on the spot. It’s much better to admit you don’t know and show ample positivity towards learning. This shows maturity, honesty, and a willingness to grow which are all desirable traits.

  • Ask questions - Usually towards the end of your interview, you’ll be asked if you have any questions for the interviewer. Asking questions shows you’re interested in the role and mature enough to know that it’s about you picking the right place to work as much as it is about them finding the best person for the job. There are some exceptions though. If it’s the first interview, it’s best not to talk about money, or specific perk-related things like store discounts etc. If the interviewer brings these matters up, then it’s OK to talk about them. If not, then it’s better to wait for the next interview.


Team communication


Communicating with your co workers is critical to creating and enjoying a great workplace. When you start a new job, it’s important to set a good impression. Introduce yourself to your new colleagues and learn their name and what they do at the company. Simple gestures like making the effort to learn someone’s name is a huge step to connecting with your new team, and it will be both appreciated and reciprocated. Some other tips for great team communication are;

  • Ask questions - Just like the interview, asking questions is a great way to communicate with your team members and learn more about them. It’s important to remember to keep it appropriate though. Start with general topics like hobbies and interests, as personal topics may be too confronting for a new working relationship.

  • Understand that people think and act differently - One of the amazing parts about meeting new people is the experience you get from hearing someone else’s perspective on things. Assuming that people have the same opinions as you do isn’t constructive, so while you don’t always have to agree with them, having a respectful conversation about certain topics is a great way to understand the way someone else thinks.

  • Get involved - Getting involved in work or social activities with your team members is important because it builds longer lasting relationships and allows you to converse with each other outside of a normal work activities. It’s an opportunity to learn more about each other and it shows the existing team that you’re willing to be a part of the culture. Furthermore, managers look for interpersonal skills very favourably and actively getting involved is a great way to increase your career potential.

  • Be willing to help others - Being open to help your fellow team members, or teach them something is a great communication tool and will give long-lasting benefits in your career. The ability to mentor others is something managers look for, and being a source of information is something that your team members will gravitate towards you for.

Learn effective communication skills | MTC Australia


Communication should never be underrated when you’re looking to enhance your chances of finding, and keeping a job. If you’re a registered job seeker, choose MTC Australia as your job services provider and we’ll equip you with the communication and technical skills that you need to successfully join the workforce. Get in touch with us today.