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Individuals

Individuals

Helping people gain skills for education, employment and entrepreneurship is the core of our purpose at MTC Australia. We will help you define your career goals, access no-cost education to help prepare you for employment or small business ownership and support you as you apply for jobs.

For Employers

For Employers

Whether you’re a large organisation with branches nationwide or a small family-owned business and whether you need new employees or want to develop existing ones, MTC can deliver the results you need to transform your business.

About Us

About Us

MTC was established in 1989 in Marrickville by a team of just three. Now we’re a group of 450 dedicated people working at more than 40 locations across NSW and Queensland and every year we support 20,000 people with new skills, confidence and opportunities.

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Refer to MTC

Refer to MTC

For over 35 years, our referring partners have trusted us to help their customers find their path in life. Together we can achieve your customer’s unique ambitions so you can improve your outcomes and transform the impact you have in your community.

MTC Australia Privacy Notice

MTC Australia Privacy Notice – Skilling Queenslanders for Work (SQW) Program

What is personal and sensitive information?

Personal information is any information that could be used to identify an individual. Sensitive information is any information that is treated and held securely as confidential

Why we collect your personal information?

  • To administer and deliver the SQW Program, under obligations within our agreement with the Department of

  • Youth, Justice, Employment, Small Business and Training (part of the Queensland Government)

  • To establish your eligibility into the program

  • To resolve any complaints or issues

  • To help improve our services to you.

  • How we use your personal information.

We use your personal information to enable us to deliver the SQW program to you and otherwise, as needed, to comply with our obligations under our contract with the Department of Youth, Justice, Employment, Small Business and Training (part of the Queensland Government) and with our partnership with Populi Solutions to deliver the program.

Disclosure of your personal information.

Your personal information, including sensitive information, may be used by or disclosed to other parties such as:

Queensland Government
Populi Solutions
Employers – potential and current
Training & Education companies – Registered Training Organisations (RTO)
Other third-party stakeholders as required to deliver the services.

How MTC handles your personal information.

MTC is authorised by law, including the Privacy Act to collect, use and disclose your personal information to fulfil specified functions and activities.

For more information about how we will handle your personal information, please refer to the MTC Privacy Policy, available here www.mtcaustralia.com.au/privacy-at-mtc-australia/privacypolicy/

Your personal information will not be disclosed overseas.

Contact information

At any time, you may contact MTC Australia to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice or our Privacy Policy

MTC Australia Customer Care Support phone number: 1300 232 663

MTC Australia Privacy Notice – Vocational Education & Training (VET)

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Employment and Workplace Relations (DEWR), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DEWR is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DEWR will handle your personal information, please refer to the DEWR VET Privacy Notice at www.dewr.gov.au/national-vet-data/vet-privacy-notice.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact information

At any time, you may contact MTC Australia to:

  • request access to your personal information
  • correct your personal information
  • make a complaint about how your personal information has been handled
  • ask a question about this Privacy Notice
  • MTC Australia Customer Care Support phone number: 1300 232 663
  • MTC Privacy Policy