Individuals

Individuals

Helping people gain skills for education, employment and entrepreneurship is the core of our purpose at MTC Australia. We will help you define your career goals, access no-cost education to help prepare you for employment or small business ownership and support you as you apply for jobs.

For Employers

For Employers

Whether you’re a large organisation with branches nationwide or a small family-owned business and whether you need new employees or want to develop existing ones, MTC can deliver the results you need to transform your business.

About Us

About Us

MTC was established in 1989 in Marrickville by a team of just three. Now we’re a group of 450 dedicated people working at more than 40 locations across NSW and Queensland and every year we support 20,000 people with new skills, confidence and opportunities.

Refer to MTC

Refer to MTC

For over 35 years, our referring partners have trusted us to help their customers find their path in life. Together we can achieve your customer’s unique ambitions so you can improve your outcomes and transform the impact you have in your community.

People most often look for

A senior man using a laptop at home while smiling to camera.
RTO Code: 90171

Refer to Employability Skills Training (EST)

Is your customer looking to build their employability skills and enter the workforce? MTC Australia’s Employability Skills Training (EST) helps your customer build the skills they need to be ready for work. Our EST program gives them the skills, motivation and confidence they need to search for a job and attend interviews, as well as the practical skills and knowledge that will help them succeed in the workplace. 

How can EST help your customer

MTC’s EST Program is an approved Activity that equates to 20 PBAS (Points Based Activation System) for 25 hours per week (full time) and 15 PBAS for 15 hours per week (part time). It may also entitle you to a Progress Payment if your customer completes at least 80% of either the part time or full time course. 

Course Types

Our targeted, intensive training is tailored to your customer’s level of experience, ranging from beginner to advanced. Our EST courses cover three skill levels: 

Introductory Course

Your customer will explore their skills and the career options available to them while they prepare their resume and practice their interview skills. 

h

Generalist Course

Your customer will receive targeted training to help them understand the industry they would like to enter. They will learn to focus and refine their practical skills while also receiving hands-on experience with onsite workplace tours, networking opportunities, and access to MTC’s Industry Knowledge Hub. 

l

Specialist Course

In the Specialist Course, your customer will gain important, industry-specific skills and knowledge to help them succeed in their chosen career. Our Specialist Course industries include: 

  • Construction 
  • Childcare  
  • Hospitality  
  • Retail 

Who is eligible for EST?

Our EST program is separately tailored for youth aged 15–24, people aged 25 and over and an open age group which includes people aged 15 years and older, ensuring that we can provide practical training that is useful for each participant’s career path. 

To be eligible for our EST program, your customer must be:

aged 15 or over

currently participating in a Workforce Australia, Workforce Australia Online, Transition to Work (TtW), or Disability Employment Services (DES) program 

How to refer to EST

You can refer your customer to MTC’s EST program by following this step-by-step guide to help you through the process or you can simply contact our Customer Care team for assistance: 

Call MTC’s Customer Care team on 1300 232 663  or, alternatively you can send us an email.

Please complete the below form as soon as you complete the referral process into Employability Skills Training in the Workforce Australia System via the provided Activity ID. This will enable us to communicate with you directly and to receive our attendance, progress, and completion emails. 

Help your customer get ready for work

At MTC, we provide the support and systems you need to get real outcomes for your customer. Our integrated training and ongoing support systems ensure that we offer everything you and your customer need to succeed. 

Our EST program offers your customer three different courses that are tailored to their individual needs, goals, and abilities. 

This training is Fee For Service. Please contact our Customer Care team on 1300 232 663 to enquire or find out more.

Introductory Course:

Explore, Prepare and Practice

If your customer is unsure of the industry they’d like to work in or the best role for them, then the EST Introductory Course is the perfect place to start. It covers the broad range of skills participants need to enter or re-enter the job market.  

Mature male student using desktop PC while learning in the classroom.

The topics covered in this course include:

How to understand the local job market and find opportunities. 

Job search and interview skills. 

w

Communication skills for work. 

How to make the right impression at work. 

Training and education pathways. 

Skills for career planning. 

Additionally, your customer will have access to digital resources to support their learning, including: 

a

Sample job descriptions and selection criteria.  

i

Sample resumes and cover letters.  

Recorded Masterclasses on applying for jobs, job requirements, and expectations such as dress codes.

Portrait of female wearing hijab sitting at a computer desk studying.

Generalist Course:

Focus, Refine and Apply

This course is suitable if your customer is seeking more targeted Employability Skills Training and to gain an understanding of the industry sector they’d like to enter. It includes a range of Industry Awareness Experiences, which help participants explore different industries and workplaces, and get hands-on experience with workplace skills. 

The topics covered in this course include:

Online job applications.

Creating network profiles, e.g. LinkedIn.

Document formatting.

j

Tailoring cover letters and resumes.

Exploring specific job-related technology and occupational requirements.

Improving job search and presentation skills for roles and refining career choices.

Your customer will also have access to a variety of digital resources and IAEs to support their learning, including: 

Virtual industry/workplace library.

Industry knowledge hub. 

Micro Skills Acquisition Stations, e.g. Point of Sales systems, iPads, and EFTPOS machines. 

In-class/online employer presentations. 

Workplace tours.

Mock and real-time interviews.

Alumni program.

 

Specialist Course:

Target and Try

(Childcare, Retail, Construction and Hospitality)

Our specialist EST courses offer targeted skills training in a range of industry sectors, including Childcare, Retail, Construction, and Hospitality.  

We will support your customer in applying for suitable work with our employer contacts. Additionally, some courses also offer micro-credentials including White Card (Construction) and First Aid (Childcare). 

Cheerful Indian male small business owner looking to camera smiling confidently

Your customer will have access to a variety of digital resources and Industry Awareness Experiences to support their learning, including: 

Virtual industry/workplace library. 

Industry knowledge hub.

Micro Skills Acquisition Stations, e.g. Point of Sales systems, iPads, and EFTPOS machines. 

In-class/online employer presentations. 

Workplace tours. 

Mock and real-time interviews.

Alumni program.

Course Duration

MTC offers flexible study options to all of our customers, ensuring we can meet their individual needs and circumstances. Each EST course is completed over 75 hours and can be undertaken as follows: 

Full-time study

Monday – Thursday
6.15 hours per day over 3 weeks 

}

Part-time study

Monday – Thursday 
3.45 hours per day over 5 weeks
 

Asian woman sitting at a table in a library on her laptop.

Fee Information

MTC Australia must charge referring employment services provider (excluding Yarrabah) the applicable EST fee if we accept a referral for an EST customer.

The EST charge can now be paid for out of the Employment Fund. Referring providers will be invoiced once their customer commences the EST Course.

Want to find out more?

We’re here to help. Fill out this form or get in touch with our friendly Customer Care team on 1300 232 663 or info@mtcaustralia.com.au

MTC Logo

Loading...