
RTO Code 90171
Student Welfare and Support
Have a problem related to your training? You can speak to your trainer or contact MTC Australia directly. Learn more about student welfare and support here.
Student support
If you have a problem relating to your training or assessments, please speak to your trainer or contact MTC Australia on 1300 232 663.
Reasonable adjustments
An adjustment is a measure or action taken to assist a student who has a disability, or language, literacy or numeracy issues, in order to help them to participate in education and training on the same basis as other students. If you feel that you have a special need and may require an adjustment to participate in training or assessment, please apply for a reasonable adjustment. MTC Australia will implement adjustments that are deemed necessary and reasonable. Please refer to ET SOP 018 Providing Reasonable Adjustment Procedure for further details.
In assessing whether a particular adjustment is reasonable, MTC Australia will consider:
- The student’s disability and his/her views regarding their needs
- The effect of the adjustment on the student, including the effect on his/her ability to achieve learning outcomes, participate in the course/program, or act independently
- The effect of the proposed adjustment on anyone else affected, including the education provider, staff, and other students
- The costs and benefits of making the adjustment.
We will notify you of the application decision prior to the commencement of training or assessment.
Note: Fill out a Reasonable Adjustment Form (A) and submit to MTC Australia.